Important Information
Policies
To help make your stay at Holiday Inn Cleveland in Cleveland as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Holiday Inn Cleveland follow a clear structure, keeping arrivals, departures, and expectations straightforward.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Early arrival or late departure may depend on availability.
- Identification & Minimum Age
Guests are required to present valid government-issued identification at check-in. A minimum age requirement applies for room reservations.
- Deposit & Payment
A credit card is generally required at check-in for incidental charges, with authorization held during the stay.
- Smoking Policy
The property maintains a non-smoking environment in guest rooms and indoor areas, with designated spaces available outside.
- Pet Policy
Pet accommodations may be limited or unavailable, depending on room type and availability.
- Cancellation Policy
Cancellation terms vary by booking type, with flexible and non-refundable options available. Guests are advised to review conditions before confirming reservations.